Location Policies

Additional Drivers

The minimum age is 23 for all car groups and maximum age is 70 for all car groups. Underage surcharge of $10 per day will apply to all renters and additional drivers under the age of 23. Additional driver fee is $12 per day.

After Hours Returns

Our offices are open from 6:00 AM - Midnight, After Hours Service Available. Customer must pre-arrange after hours service in advance.

Coverages

CDW $25
TPL-20 $25
TPL-0 $45
RA  $5
ACC $5

Collision Damage Waiver-CDW is a mandatory protection. In case of an accident, the renter will pay the deductible amount. The renter may decline CDW and use a credit card or insurance policy by presenting written proof of coverage stating the type of vehicle covered of coverage-valid during the dates of rental and leave a 3,000 US deposit. If CDW is declined, the purchase of TPL-0 is required. The renter is responsible for all damage to the rental vehicle, and the company pays liability. 3rd Party and credit card coverage REIMBURSE you for damages to our vehicle. All damages must be paid by the renter in full before leaving Costa Rica. You can file for reimbursement from your provider. Third-Party Liability- TPL is required at our company in case of an accident with a third party. The renter will be responsible for 20 percent of the total damages, and the company will pay 80 percent. If the renter declines CDW, TPL-0 will be mandatory at $45 US daily. If CDW is accepted, the deposit will be USD 1,800.00 to cover the excess/renter responsibility per car type, as shown below. We offer the following basic CDW and TPL: CDW is 25.00 USD per day TPL. LDW $45.00 will provide zero deductible protection for the renter. These coverages are subject to rules for reporting and negligent driving as below. In case of negligence, any protection will be canceled. The renter will be responsible and agrees to pay for all damages to the rental vehicle and third-party vehicles, properties, and persons involved in the accident. Negligence includes but is not limited to driving the car under the influence of alcohol, drugs, or any other substance that may affect your ability to drive, driving over the speed limit in Costa Rica (100 kilometers), driving that is not authorized in the contract, leaving the rental vehicle unattended- falling asleep while driving-ignoring traffic signals or police or fire personnel- vandalism etcetera. In case of an accident, the renter must present the transit police report and the insurance report for coverage to be valid and effective. Road Assistance is offered for 5.00 USD per day and includes a key locked in the car, start service if run out and a crane. If not purchased, the renter is responsible for any service fees. Accessory protection (ACC)-covers windows, windshield tires, radio rear view mirrors antenna, and side mirrors $5.00 US Dollars per day. For this protection to be valid, the renter must call EC RENTA CAR at the time of the accident to present the accident report. The renter will be fully responsible for this damage if it is not reported or coverage is not purchased. In case of an accident or breakdown, please call us at 2105 0648. After hours, for an accident or breakdown, please call 911 and ask for police presence. Then call us at 7004 0088, and we will assist you every step of the way.  

Cross-border Restrictions

Not allowed

Driving Restrictions

The minimum age is 23 years old for all car groups and maximum age is 70 years old for all car groups.

Financial Policy

Underage surcharge of $10 per day will apply to all renters and additional drivers under the age of 23. Additional driver fee is $10 per day. Vehicles are permitted to drive only Costa Rica´s territory.

Local Traveller Restrictions

Only international cards are accepted

Pick-up Instructions

Free shuttle service from Main Office to Juan Santamaria´s Airport (SJO). Our staff will be at the main exit of the airport in front of the Malinche restaurant waiting for you. Please call for any changes! 506 7004-0090.

Refueling Policy

SAME TO SAME POLICY APPLIES. PREPAID OPTIONS AT COUNTER. IF CAR IS RETURNED WITH LESS GAS YOU WILL BE CHARGE FOR THE GAS WITH A SURCHARGE.

Renter Qualifications

A renter, additional renter, or authorized additional driver who is a resident of the United States, must present at the time of rental a driver's license issued by any state, territory or possession of the United States that is valid for the entire rental period. Valid driver's license from country of residence and passport are required. International driving license is required only for countries with non-Roman alphabet, Temporary drivers license is not accepted. Any other license that the renter might present will be evaluated at the counter when picking up the car. The minimum age is 23 for all car groups and maximum age is 70 for all car groups. Underage surcharge of $10 per day will apply to all renters and additional drivers under the age of 23. Additional driver fee is $5 per day. It may apply an additional charge.