About

Welcome to York Car Rental, your premier choice for car rentals in Toronto. Established in 2008, we take pride in providing top-notch vehicles and exceptional service to our valued customers. Our mission is to make your travel experience seamless and memorable. At YORK, we boast a diverse fleet of well-maintained vehicles, ranging from sleek sedans to spacious SUVs. Our commitment to excellence extends beyond our vehicles, as our dedicated team is here to ensure your satisfaction from reservation to return. With a customer-centric approach, we strive to exceed your expectations by offering competitive rates, flexible rental options, and personalized assistance. Our reliable and efficient service has earned us the trust of countless satisfied customers. Choose YORK CAR RENTAL for a hassle-free and enjoyable car rental experience in Toronto. We look forward to being your trusted partner on the road.

Location Policies

Additional Drivers

Thank you for renting with York Car Rental! We are proud to serve you and want our customer service in Toronto Airport to be great. If we can be of any further assistance, please email us at support@yorkcarrental.com and a member of our management team will contact you directly.

Additional Driver: $20 Per Day

After Hours Returns

Not Allowed.

Coverages

If you choose to use your automobile policy, Please note that Insurance cards do not satisfy the requirement unless providing an insurance declaration page stating transferable coverage, limits, territories, and deductible amount, if applicable. If you do not have adequate insurance or declaration page, then our CDW and Trip Protection may become a necessary condition in order to rent our car. (CDW1 $24.99/Day, Deductible: $3000) - (CDW1 $34.99/Day, Deductible: $2000) (CDW1 $44.99/Day, Deductible: $1000) , (Trip Protection $10.00/Day).

Cross-border Restrictions

Vehicles taken out of renting province will be limited to 200kms/day, 1400kms/week, 3000kms/month, or a maximum of 3000kms per rental. The additional kilometer is charged at $0.50 per kilometer driven during the entire rental above the allowance. A written agency's authorization must be obtained to take our vehicles out of the province of Ontario. Vehicles entering the USA or other provinces are subject to a border crossing fee of $20/day. Border crossing without a prior authorization will be subject to a $500 Service Fee.

Driving Restrictions

For the United States, U.S. Territories, or Canada, The customers who reside in the U.S., U.S, Territories, or Canada must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than the United States & Canada Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements, Photocopies of Driver’s Licenses are not accepted, Learner’s Permits and G2 license are not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or the temporary license's authenticity. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. The minimum age to rent a car is 23 years old, under age fee applies to 23-25 years old.

Financial Policy

Rates are quoted in USD
Deposit Amount Minimum: $750
Deposit Amount Maximum: $3000
Deductible Amount: $2200
Under Age Fee: $22 Per Day
Tolls & Citations: $50 Per Bill
Car Seat: $10 Per Day

We accept credit cards (Visa, MasterCard, American Express, Discover, Diners Club, JCB, and Union Pay) from major banks only. In car rental, pre-authorization is used to hold a security deposit. When a customer picks up a car, the supplier reserves the predefined security deposit amount on the customer’s credit card. The card is not charged, but the customer cannot use the funds. The deposit is reserved for the whole rental period. If the car is damaged or the fuel policy is not met, the rental company can use this deposit to cover the cost. If there are no issues with the car, then the company cancels the pre-authorization and the funds will be released.

Local Traveller Restrictions

Local Renters (Ontario Residence) are limited to 200kms/day, 1400kms/week, 3000kms/month, or a maximum of 3000kms per rental. The additional kilometer is charged at $0.50 per kilometer driven during the entire rental over the allowance.

Mileage Limitations

Unlimited

Other

1. On the day of the reservation, vehicles are held for 2 hours after the reserved arrival time. After the 2-hour window, the reservation will be considered a no-show, and we may not be able to honor the reservation. Please notify our agency in case of a flight delay. Your cooperation will help us to manage your booking accordingly.

(Cancellation and Missed Reservation Policy)
-Cancelling before the scheduled Pick-up time: You will receive a refund of your prepaid amount, minus a $50.00 cancellation fee.
-No show or failure to pick up your rental vehicle: No refund will be issued.
-Rental is picked up but returned early: No refund will be issued.

2. There are no refunds for early returns.

3. We maintain a clean, sanitized, and strictly smoke and pet-free fleet. Excess dirt, Smoking of any kind (cigarette, cigar, pipe, etc.), or pets is strictly prohibited in our rental vehicles. You will be assessed a cleaning fee of up to $300.00 if the vehicle is returned smelling of smoke of any kind and littered with ashes, pet hair, and excess dirt.

4. Telematics Notice and Release: You acknowledge that the Vehicle may be equipped with a telematics device, global positioning satellite (“GPS”) technology, an electronic locator device, and/or an event data recorder. We may find, monitor, or disable the Vehicle through such systems if
we deem it necessary, without warning or notice, to the extent permitted by applicable law. Remote monitoring may include collecting Vehicle data, such as location, odometer, oil life, fuel level, tire pressure, battery charge, diagnostic trouble codes, and other elements that we deem necessary. We are not responsible for the operability of any telematics navigational or other system included with the Vehicle. You acknowledge these systems may use a cellular telephone, wireless technology, Bluetooth technology, or radio signals to transmit data; therefore, your privacy cannot be guaranteed. You authorize any person’s use or disclosure of or access to location information, automatic crash notification, and operational vehicle reporting conditions of the Vehicle as permitted by law. You shall inform all drivers and passengers of the vehicle of the terms of this section and that you have authorized the release of information as provided herein. You agree to release us and agree to indemnify, defend and hold us harmless for any damage to persons or property caused by the failure of the telematics device to operate correctly or otherwise arising from the use of the telematics device. Third-party telematics service providers are not our agents, employees, or contractors. Your use of a telematics system during the rental is subject to the third-party telematics system provider's terms of service and privacy policy. The Vehicle may collect and store personal information if you connect your smartphone or other device to the Vehicle’s Infotainment System. YORK does not access, collect or use any information that the Infotainment System may store. If you connect your device to the Infotainment System, you are representing that you understand that the Vehicle’s Infotainment System may store information from your device.

Pick-up Instructions

Terminal 1: Ground Level Post Number S1. Please board the Shuttle for: (Holiday Inn Toronto Airport East) 600 Dixon Rd

Terminal 3: Arrival Level Post Number 41. Please board the Shuttle for: (Holiday Inn Toronto Airport East) 600 Dixon Rd

Plate Pass

This option is not available in Ontario.

Refueling Policy

Full To Full.

Renter Qualifications

Valid Credit Card
Valid Driver's License
Valid Passport
Insurance Declaration Page