About

Represented by knights Exotics

Location Policies

Additional Drivers

Thank you for renting with York Car Rental! We are proud to serve you and want our customer service in Vancouver Airport to be great. If we can be of any further assistance, please email us at [email protected] and a member of our management team will contact you directly. York Car Rental provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to ensure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.

Additional Driver: $9.99 Per Day

After Hours Returns

There is a 24 hours key drop box located at our location, 8000 River Rd, Richmond, BC V6X 1X7, Canada. Please note, the shuttle service is not available outside of the business hours.
Monday - Friday 10:00 AM - 6:00 PM
Saturday and Sunday 10:00 AM - 6:00 PM

Coverages

--We offer Collision damage waiver (CDW $24.99/Day, Deductible: $1000) - (CDW Plus $29.99/Day, Deductible: $500) If you choose to use your automobile policy, please note that Insurance cards do not satisfy the requirement unless providing an insurance declaration page stating transferable coverage, limits, territories, and deductible amount, if applicable. Some credit cards provide Collision damage waiver coverage, or you may purchase collision coverage through a third-party website. If you choose to rely on your own auto policy, please bring the proof of insurance declaration page. In case of accident, renter must know that it is strictly prohibited to leave the place of accident without an issued Police report since it may be considered as “hit and run” which is a criminal offense, unless your life is in imminent danger. Renter may still be responsible for the damage(s) even if it is caused by a third-party.

--We offer Supplemental Liability Insurance (SLI) for $9.99 Per Day. Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $1,000,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property.

Cross-border Restrictions

A written agency's authorization must be obtained to take our vehicles out of the province of British Columbia. Border crossing without a prior authorization will be subject to a $500 Service Fee in addition to mileage charges at 0.50 per kilometer. You may take the car to the state of Washington, Province of Calgary ONLY. Limited mileage applies 200 kms/day with maximum up to 3000 kilometers. The additional kilometer will be charged at $0.20 per kilometer.

Driving Restrictions

For the United States, U.S. Territories, or Canada, The customers who reside in the U.S., U.S, Territories, or Canada must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than the United States & Canada Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements, Photocopies of Driver’s Licenses are not accepted, Learner’s Permits and partial license are not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or the temporary license's authenticity. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. The minimum age to rent a car is 21 years old, under age fee applies to 21-24 years old.

Financial Policy

Deposit Amount: $1000
Deductible Amount: $1,000
Under Age Fee: $15 Per Day
Tolls & Citations: $35 Per Bill
Baby Seat/Child Seat: $9.99 Per Day
We accept (Visa, MasterCard, American Express, Discover, Diners Club, JCB, and Union Pay) credit cards from major banks only. We do not accept debit cards, Prepaid cards and secure credit cards.

Other

(Cancellation and Missed Reservation Policy)

1.On the day of the reservation, vehicles are held for 2 hours after the reserved arrival time. After the 2 hours window, the reservation will be considered a no-show, and we may not be able to honor the reservation. Please notify our agency in case of a flight delay. Your cooperation will help us to manage your booking accordingly.
2. There are no refunds for early returns.
3. If you fail to pick up the rental as per booking, the reservation will be canceled without a refund or credit. Please follow the website cancellation rules to cancel with advance notice to avoid cancellation charges.
4. We cannot guarantee any requested extension on existing rental and it will be based on availability. Any requests for extensions must be made via phone or email at least 48 hours prior to the original return time. Any extensions if available will be at the regular rates. Combining two or more reservations/promotions is not permitted regardless of the new agreement/reservation.
5. We maintain a clean, sanitized, and strictly smoke and pet-free fleet. Excess dirt, smoking of any kind (cigarette, cigar, pipe, etc.), or pets is strictly prohibited in our rental vehicles. You will be assessed a cleaning fee of up to $250.00 if the vehicle is returned smelling of smoke of any kind and littered with ashes, pet hair, and excess dirt.
6. The reservation is guaranteed for a reserved size of the vehicle. The make and model are not guaranteed and strictly based on availability.
7. Telematics Notice and Release: You acknowledge that the Vehicle may be equipped with a telematics device, global positioning satellite (“GPS”) technology, an electronic locator device, and/or an event data recorder. We may find, monitor, or disable the Vehicle through such systems if We deem it necessary, without warning or notice, to the extent permitted by applicable law. Remote monitoring may include collecting Vehicle data, such as location, odometer, oil life, fuel level, tire pressure, battery charge, diagnostic trouble codes, and other elements that we deem necessary. We are not responsible for the operability of any telematics navigational or other system included with the Vehicle. You acknowledge these systems may use a cellular telephone, wireless technology, Bluetooth technology, or radio signals to transmit data; therefore, your privacy cannot be guaranteed. You authorize any person’s use or disclosure of or access to location information, automatic crash notification, and operational vehicle reporting conditions of the Vehicle as permitted by law. You shall inform all drivers and passengers of the vehicle of the terms of this section and that you have authorized the release of information as provided herein. You agree to release us and agree to indemnify, defend, and hold us harmless for any damage to persons or property caused by the failure of the telematics device to operate correctly or otherwise arising from the use of the telematics device. Third-party telematics service providers are not our agents, employees, or contractors. Your use of a telematics system during the rental is subject to the third-party telematics system provider's terms of service and privacy policy. The Vehicle may collect and store personal information if you connect your smartphone or other device to the Vehicle’s Infotainment System. YORK does not access, collect, or use any information that the Infotainment System may store. If you connect your device to the Infotainment System, you are representing that you understand that the Vehicle’s Infotainment System may store information from your device.

Pick-up Instructions

Please call our office at 236-971-7366 once you are at the baggage claim area, our shuttle will pick you up at domestic arrivals and international arrivals

Refueling Policy

Vehicle must be returned at the same level of fuel as when rented to avoid a service premium fuel fee.

Renter Qualifications

Valid Credit Card
Valid Driver's License
Valid Passport
Insurance Declaration Page