About

Represented by DCL Oto Kiralama Hizmetleri A.Ş.

Location Policies

Additional Drivers

Additional drivers can be added at the time of rental for an extra daily fee. The primary renter and any authorized additional drivers must be present during rental Pick-Up. Any additional drivers must qualify under all rental qualifications, including a valid driver's license, and meet the age requirements. All authorized drivers must sign the rental agreement. All additional drivers must be at least 21 years of age. Any additional authorized drivers must appear at time of rental and meet age and driver's license requirements

After Hours Returns

Allowed, please see rental agent.

Coverages

--We offer Collision damage waiver (CDW1 $4/Day, Deductible: $175) - (CDW2 $5.50/Day, Deductible: $235) (CDW3 $7.50/Day, Deductible: $290) Some credit cards provide Collision damage waiver coverage, or you may purchase collision coverage through a third-party website. In case of accident, renter must know that it is strictly prohibited to leave the place of accident without an issued Police report since it may be considered as “hit and run” which is a criminal offense, unless your life is in imminent danger. Renter may still be responsible for the damage(s) even if it is caused by a third-party.

--We offer Supplemental Liability Insurance (SLI) for $2.5 Per Day. Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $29,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.

Cross-border Restrictions

We do not allow our cars to be driven out of Turkey.

Driving Restrictions

For Turkey, the customers who reside in Turkey must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than Turkey Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements, Photocopies of Driver’s Licenses are not accepted, Learner’s Permits and partial license are not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or the temporary license's authenticity. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. The minimum age to rent a car is 21 years old, under age fee applies to 21-24 years old.

Financial Policy

Deposit Amount: $500
Under Age Fee: $2.75$ Per Day
Baby Seat/Child Seat: $4.70 Per Day
We accept (Visa, MasterCard, American Express, Discover, Diners Club, JCB, and Union Pay) credit cards from major banks only. We do not accept debit cards, Prepaid cards and secure credit cards.

Mileage Limitations

Unlimited

Other

(Cancellation and Missed Reservation Policy)

1.On the day of the reservation, vehicles are held for 30 minutes after the reserved arrival time. After the 30 minutes window, the reservation will be considered a no-show, and we may not be able to honor the reservation. Please notify our agency in case of a flight delay. Your cooperation will help us to manage your booking accordingly.
2. Customers with Turkish credit cards will be inquired for credit score.
3. There are no refunds for early returns.
4. We maintain a clean, sanitized, and strictly smoke and pet-free fleet. Excess dirt, smoking of any kind (cigarette, cigar, pipe, etc.), or pets is strictly prohibited in our rental vehicles. You will be assessed a cleaning fee of up to $43.5 if the vehicle is returned smelling of smoke of any kind and littered with ashes, pet hair, and excess dirt.
5. Telematics Notice and Release: You acknowledge that the Vehicle may be equipped with a telematics device, global positioning satellite (“GPS”) technology, an electronic locator device, and/or an event data recorder. We may find, monitor, or disable the Vehicle through such systems if We deem it necessary, without warning or notice, to the extent permitted by applicable law. Remote monitoring may include collecting Vehicle data, such as location, odometer, oil life, fuel level, tire pressure, battery charge, diagnostic trouble codes, and other elements that we deem necessary. We are not responsible for the operability of any telematics navigational or other system included with the Vehicle. You acknowledge these systems may use a cellular telephone, wireless technology, Bluetooth technology, or radio signals to transmit data; therefore, your privacy cannot be guaranteed. You authorize any person’s use or disclosure of or access to location information, automatic crash notification, and operational vehicle reporting conditions of the Vehicle as permitted by law. You shall inform all drivers and passengers of the vehicle of the terms of this section and that you have authorized the release of information as provided herein. You agree to release us and agree to indemnify, defend, and hold us harmless for any damage to persons or property caused by the failure of the telematics device to operate correctly or otherwise arising from the use of the telematics device. Third-party telematics service providers are not our agents, employees, or contractors. Your use of a telematics system during the rental is subject to the third-party telematics system provider's terms of service and privacy policy. The Vehicle may collect and store personal information if you connect your smartphone or other device to the Vehicle’s Infotainment System. YORK does not access, collect, or use any information that the Infotainment System may store. If you connect your device to the Infotainment System, you are representing that you understand that the Vehicle’s Infotainment System may store information from your device.
6. All vehicles equipped with Toll Passing System (HGS) for toll pass using such as bridges, highways and tunnels. Total amount will be determined by the system after the rental period is over and taken from deposit with service fee.
7.There will be a service fee applied for services such as traffic penalty charges, deep cleaning, toll pass using and refueling.

Refueling Policy

Level To Level

Renter Qualifications

Valid Credit Card
Valid Driver's License
Valid Passport
Insurance Declaration Page